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ShiftRescue

An open shift should not become an all-day emergency.

Fills sudden open shifts for home-care and senior-care operators.

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Built for home-care and senior-care operators managing changing schedules.

The problem

A last-minute callout can trigger hours of repetitive outreach while coordinators juggle clients, workers and schedules.

When a caregiver calls out, coordinators can spend the day sending the same message, tracking scattered replies and escalating outreach while still managing clients and the rest of the schedule.

  • Last-minute callouts trigger repetitive manual outreach
  • Availability replies arrive across disconnected channels
  • Hard-to-fill shifts need a clear escalation path
  • Coordinators need organized options—not more message threads

The offer

A calmer communication workflow for urgent open shifts.

ShiftRescue supports open-shift communication, availability outreach, response collection, escalation workflows and scheduling assistance.

ShiftRescue

ShiftRescue helps organize availability outreach, responses, escalation and scheduling coordination.

The workflow is shaped around your approved eligible audience and scheduling process. Your team stays in control of assignments and staffing decisions.

Packages

Pick the level that fits the work.

These are the current starting packages. Final scope is confirmed before work begins.

Starter

$199 setup + $149/mo

For small teams

  • Call-out broadcasting
  • Basic shift confirmations
  • Manager alerts
  • Best for small agencies

Coverage Desk

$699 setup + $499/mo

For multi-location teams

  • Everything in Growth
  • Multiple staff groups
  • Priority escalation
  • Coverage analytics
  • Best for larger operations

Pricing can be customized based on business needs, volume, integrations and final scope.

What you get

A practical system built around the work.

The final scope is confirmed with you before work begins. These are the core pieces the service can include.

01

Open-shift alerts

Clear, approved messages containing the essential shift details.

02

Availability outreach

Structured outreach to the audience your team defines as eligible.

03

Response collection

Replies gathered into a coordinator-friendly status view.

04

Escalation workflows

Defined next steps when the first outreach round does not resolve the shift.

05

Coordinator-ready status views

Organized options returned to the team responsible for the schedule.

Good fit if...

This is designed for teams ready to make the next step easier.

How it works

Clear steps. No mystery process.

1

Define the shift and eligible audience

2

Send approved availability outreach

3

Collect and organize responses

4

Return options to the scheduling team

Starting offer

Open-Shift Workflow Pilot

Map one common callout scenario and create the communication, response and escalation flow your coordinators can use when it happens.

$199 setup + $149/mo

Scope depends on volume and complexity.

ShiftRescue assists communication and scheduling workflows. It does not guarantee staffing.

Examples and use cases

Useful in real operating moments.

These are examples of where the service can help—not claims about client results.

Last-minute callouts

Weekend coverage

Short-notice availability checks

Escalating hard-to-fill shifts

Keeping outreach organized

FAQ

Questions about ShiftRescue.

Do you guarantee that a shift will be filled?+

No. ShiftRescue supports outreach and coordination but cannot guarantee worker availability or staffing.

Who decides who is eligible for outreach?+

Your organization defines the eligible audience, rules and required approvals.

Does ShiftRescue assign caregivers?+

No. Scheduling and assignment decisions stay with the operator and its authorized team.

Can the workflow include escalation?+

Yes. The pilot can define when and how outreach expands or returns to a coordinator for another decision.

ShiftRescue

Build a better response to the next callout.

Tell us how open shifts are handled today. We’ll help identify a focused workflow your coordination team can review.

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